16.All staff with responsibilities for claims management should note the above advice.

17.It is acknowledged that determination of claims relating to restructuring, redundancies and general downsizing may be difficult.  The decisions being made by the SCMC are still being reviewed through the AAT processes.  Should you require any help or advice in determining these claims, the SCMC is happy to discuss any issues.  Staff of the Centre can be contacted on (06) 2750018.

18.Agencies will be provided with guidelines on how to deal with claims under these circumstances and copies of any documentation on process etc relating to agencies with redundancy programs will also be provided to State Offices.

Meryl Stanton

Chief Executive Officer

   July 1996