Ch 1 Overview

The Liability Handbook is about the receipt of new claims and the determination of 'liability' for compensation. This is where you, as Delegate, decide whether the Commonwealth will accept or refuse responsibility for causing (or contributing to) the employee's death, injury or disease.

3.2 Natural Justice Considerations and Prior Warning of Adverse Decisions

It is RCG policy to give clients who are to receive an adverse decision, advance warning of that likely outcome. The purpose of that policy is to give that client the opportunity to submit new evidence in the light of your interpretation of the evidence (or the lack of it).

 

While it is generally not necessary to give advance notice if you are going to determine in the client’s favour, thought should be given to the client and the nature of their claim when deciding if advance notice is appropriate.

 

6.3.3 Where claimant incapable or otherwise prevented from completing a claim

If a claimant is unable to complete the claim form because of blindness or a disability such as mental incapacity, it is appropriate to accept a claim form certified by a person acting in the interests of that person.

In such cases, the name, address and relevant relationship of the person to the client must be provided on or with the claim form.

 

 

6.3.1 Liability claims must be in writing - Subsequent claims for benefits can be verbal or written

Section 54(2) of the DRCA requires a claim to be in writing.

A claim for compensation under section 54 and the legislative provision stipulating the requirement for a claim to be made in writing is satisfied during the initial liability claim by the claimant i.e. lodgment of the D2020 claim form. Therefore any ancillary benefits i.e. incapacity or permanent impairment compensation can be claimed by a person without a further claim form or written request.

Subsequent claims for benefits

6.3 Claim Format

Section 54 of the SRCA specifies several requirements of an application for compensation. As a matter of policy, these requirements also apply to new claims made under former Acts. In general, claims are not acceptable and are not formally recognised as a 'claim' unless these requirements have been met. However, there are several exceptions provided, both under S54 itself, and through Policy on the interpretation of S54.

In short, Delegates are required to:

1.record the receipt of the attempted claim before any other action