Date amended:
External
Procedure
Decision is made by the delegate

A decision to grant or reject service pension on permanent incapacity grounds is made by the delegate, not by the Departmental Medical Officer (DMO). Even when the GARP assessment has been made by the DMO, or a recommendation, or opinion has been obtained from them, the delegate has the final authority whether to grant, or reject a claim. This is not to say that the expert opinion of a DMO should be discounted, or overruled.

Deciding to accept or reject claim for permanent incapacity

Follow the next five steps when finalising a decision to accept or reject a claim for permanent incapacity service pension.

Step

Action

Acceptance or Rejection of Permanent Incapacity Claim.

1

Examine the outcome of the GARP and Work Test Assessment in the Combined Impairment Assessment (CIA) report.

 

If ....

Then ...

1 (a)

total impairment rating is at least 40 points & unable to work

determine the veteran is permanently incapacitated, go to step 3.

1 (b)

total impairment rating is fewer than 40 points

determine the veteran is not permanently incapacitated, go to step 2.

1 (c)

total impairment rating is at least 40 points & able to work

determine the veteran is not permanently incapacitated, go to step 2.

2

Advise veteran in writing of decision to reject, access Standard Letters System folder [New Claim] file [Reject – Not PI] and if total impairment rating is:

  • fewer than 40 points, attach copy of CIA report, or
  • at least 40 points, but veteran is able to work, do not attach copy of CIA report.

3

Finalise the case on MAGPIES.     

 

4

Complete form D0572 [Determination Sheet for Permanent Incapacity for Invalidity Service Pension] and attach to C file.     

More →

 

Procedure Library – Documenting the decision

2.1.8/Documenting the Decision

 

DVA Forms: D0572 Determination Sheet for Permanent Incapacity

http://www.dva.gov.au/dvaforms/Documents/D0572.pdf

 

More → (go back)

 

5

Record details of claim in PIPS and attach copy of CIA report to automatically generated PIPS grant advice .     

More →

 

Procedure Library - Entering a Claim in PIPS

Section 2.1.7

 

More → (go back)

 

Grant on basis of T&PI eligibility

Follow these additional four steps when a claim has been fast tracked on the basis of T&PI eligibility.

Step

Action

Grant on basis of T&PI Eligibility

1

In all cases, check [CM.IM] screen in CMS for

  • an outstanding AAT case, indicating the department may have appealed to the AAT to overturn a VRB decision to grant T&PI, or
  • a finalised AAT appeal, in rare cases, may indicate a Federal Court case.

If none are found, end process here, otherwise, go to step 2.

2

Liaise with the [Review] section for estimated date of hearings/cases.     

 

3

Resubmit claim for expected date above.     

 

Note: Outcomes of AAT and Federal Court cases are not generally notified to income support section, even though they may impact on eligibility for invalidity service pension.

4

When review becomes due, follow up the outcome of the appeals and if T&PI has: