user guide

Clients Benefits Division staff may need to navigate a number of processing systems to view client records and administer entitlements.

The following systems and user guides are available:

Authorised DVA staff can approve CLIK content to be published internally or both internally and externally.  See the attached Quick Reference Guides to assist you with authorising or publishing content in CLIK.

If you dont have access

You can apply for access to be able to create or edit content in CLIK. You will need:

DVA staff can create content in CLIK.  See the attached Quick Reference Guides (QRGs) to assist you with creating content.

If you don't have access

You can apply for access to be able to create or edit content in CLIK. You will need:

Introduction

In this section you will find information about how to use CLIK.  If you need additional assistance to access CLIK, you can access one of either of the two self-paced eLearning modules here.

CLIK Orientation

Module 1 is an orientation to CLIK - how to get around, the features and whom to go to for assistance.  It will help you to navigate the CLIK libraries and access assistance and support material.  The module is available with full accessibility support or you can download a 'print only' version.