Two service provider groups received portals to manage their transport booking and invoicing:
Transport Providers
CMVS provided transport providers with the ability to:
Health Providers
CMVS provided health providers with the ability to make and manage transport bookings for clients.
To experience using the Integrated Support Hub click the links below.
In May 2015 ISH was expanded to include management of:
In November 2014 ISH was expanded to include management of:
In May 2014 ISH was expanded to include management of:
In November 2013, the Integrated Support Hub (ISH) was initially delivered for staff in DVA Income Support to hold and manage the following client generated "business dealings":
ISH was delivered over four releases. Each release expanded functionality to a new section within DVA. Releases are shown below.
As part of addressing DVA's goal of improving the efficiency of DVA's internal operations and interactions CMVS was to design and deliver the Integrated Support Hub (ISH) to:
"[CMVS] created a sense of whole-of-person for DVA business areas that are not client centric".
David Goldrick - Director Rehabilitation & External Liaison - R&C
"I was amazed as how simple and easy it is to use, there are changes that needed to be done to complete the lodgement of the claim but for the first claim lodged it went without a hiccup."
To view some simulations and training material click on the links below.
