10.3.3 Monitoring and record keeping - rehabilitation provisions

Prior to any aid or appliance being issued under the rehabilitation provisions, the Rehabilitation Coordinator should request a RAPTOR report to ensure that they have a good understanding of what aids and appliances have been previously provided to the client. A RAPTOR report can be requested by contacting the Manager, RAP Operations. If requested, RAPTOR reports should be printed and placed on the client’s file and in the client’s UIN container in TRIM.

7.2.5 Any other relevant matter

Any other matters that are relevant to considering a claim for household services will be entirely dependent on the circumstances of a particular case.  The most obvious example of any other relevant matter is a report obtained from an Occupational Therapist in relation to what household services are reasonably required. However, other issues such as the impact of a deterioration in a client's accepted condition(s) may also be considered.

Household services and the National Disability Insurance Scheme (NDIS)