DVA cannot supply orthopaedic type mattresses that are available from general bedding stores. Any request for a mattress to be provided under the rehabilitation provisions must be informed by an assessment from a suitably qualified health professional, such as an Occupational Therapist and contain detail about the features that are required to support the client’s needs as a result of their service related injury or illness. The request must identify the special features that distinguish the item from a commercially available “therapeutic” or “medical grade” bed or mattress.