legal representative

Can a representative make a claim on behalf of a client?

Clients are able to appoint another person to make a claim on their behalf using the approved claims forms under the VEA, MRCA and DRCA.

Clients are also able to nominate an organisation as their representative. If the client nominates an organisation, they are requested to provide the name and contact details of an individual contact officer.

A representative's signature alone should not be accepted.  The form must be signed by the client unless an impairment prevents it.