3.4 Requesting initial liability advice in R&C ISH

Before requesting advice, delegates should check if there is another active claim for the client or if the claimed condition has been previously accepted.  This will avoid the creation of duplicate or conflicting medical advice. The condition may have been accepted under a different Act.

Evidence required to confirm a diagnosis

All claims require confirmation of the condition by a health practitioner. The evidence should be current.

Attaching evidence in R&C ISH

Ch 3 Liability

Note for CLIK Users

Initial Liability is the first step in the compensation process for veterans and/or their families. It establishes whether the Commonwealth is liable for an injury, illness or death. Establishing liability is necessary to access subsequent support services and compensation for the condition under DVA legislation.