independent medical examination

Types of appointments

Telehealth appointment

Telehealth is having a consultation with a healthcare provider by phone or video call. They may be a convenient option for clients with mobility issues, those who live in remote areas or based on the advice of the case manager under the Coordinated Client Support Program. They also save time and money by reducing the need to take time off work, travel, wait in waiting rooms, or pay for parking or public transport.

Telehealth appointments should be offered when a physical examination isn’t necessary.

Independent Medical Advisers

Independent Medical Examinations (IMEs) are conducted by mlcoa. Once the request is placed by DVA, mlcoa will coordinate the scheduling of appointments directly with the client. DVA staff are only required to schedule appointments for case coordinated clients.