Sources of assistance
In post-disaster recovery and relief periods, Client Benefits may be one source of assistance for clients, among a number of others.
The avenues of assistance for DVA clients affected by natural disasters include:
5.4.3 Independent Living Programs - Veterans Home Care and Household and Attendant Care services
Some clients may require additional support in order to live independently in the community.
7.1 Household Services
Household services are provided for in Division 3 of Part 7 of Chapter 4 of the MRCA and section 29 of the DRCA. A client's need for household services may be identified through a Needs Assessment, an ADFRP assessment if the client is still serving, a
7.5 Veterans' Home Care program
The Veterans' Home Care Program (VHC) provides a small amount of assistance to support veterans to continue to live independently in the community.
Clients who hold a Veteran Gold Card or Veteran White Card for an accepted service-related injury or condition may be eligible for support through the Veterans' Home Care Program.
VHC Services include:
7.2.3 Family members to contribute
Legislation
When determining whether a person reasonably requires household services, sections 29(2) of DRCA and 215 of MRCA require a delegate to consider the extent to which household members, or any other relatives of the person, might reasonably be expected to provide household services for themselves and for the person and the need to avoid substantial disruption to the work or other activities of the household members.
7.2.1 Personally undertaken prior to injury
As a general rule, household services are only provided if the household tasks were personally undertaken by the person prior to their injury or illness. For example:
7.2 Criteria for assessing what is reasonable
The key concept in considering any proposal for the provision of household services is whether or not the person reasonably requires the services, and that requirement is as a result of their service injury or disease.
7.2.4 Substantial disruption
Expectation of household members with external commitments
It is not considered reasonable that household members be required to give up employment, educational, sporting, recreational or community commitments in order to provide additional household support to a client. Delegates are expected to be sensitive to each client's individual circumstances when making decisions about what it is reasonable to expect family members to contribute to helping with the proper running and maintenance of their household.
7.2.5 Any other relevant matter
Any other matters that are relevant to considering a claim for household services will be entirely dependent on the circumstances of a particular case. The most obvious example of any other relevant matter is a report obtained from an Occupational Therapist in relation to what household services are reasonably required. However, other issues such as the impact of a deterioration in a client's accepted condition(s) may also be considered.
Household services and the National Disability Insurance Scheme (NDIS)
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