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  1. Choice and Maintainability in Veterans' Services

Choice and Maintainability in Veterans' Services

War Graves

Read more about War Graves

CMVS revolutionised the search, building and maintenance management for Australian War Graves and commemorations.

Veterans' Login Service

Read more about Veterans' Login Service

The Choice and Maintainability in Veterans’ Services’ (CMVS) Veterans’ Login Service (VLS) release delivered more choice for DVA clients in how they access DVA online services. 

MyAccount - user comments

Read more about MyAccount - user comments

"This is the first time I have used this site.  I am not particularly computer literate, yet I found it quite user friendly.  Thanks. 

Tom - MyAccount user

 

MyAccount - Simulation

Read more about MyAccount - Simulation

To experience the benefits of MyAccount click on this link.

 

MyAccount - May 2014

Read more about MyAccount - May 2014

The May 2014 MyAccount release included:

  • Request for review or reconsideration
  • Qualifying Service Wizard
  • Client Call Back Service

 

MyAccount - November 2013

Read more about MyAccount - November 2013

The November 2013 MyAccount release included:

  • Request Prior Approval for Medical Treatment;
  • Update Income and Asset Details;
  • Change Payment Destination
  • Expanded Travel Claim Lodgement (October 2013)
  • Nominate a representative (August 2013)
  • Submit a primary claim

 

 

Infolines - November 13 Release

Infolines - Transport Release

MyAccount - May 2013

Read more about MyAccount - May 2013

The May 2013 MyAccount release included:

  • Request permission to use a Service Badge;
  • Request Official Commemoration;
  • Search for an Official Commemoration
  • Notify DVA of Overseas travel;
  • View Additional Business Data; and
  • Online Lodgement – initial liability

MyAccount 2011-2012

Read more about MyAccount 2011-2012

The first MyAccount releases included:

MyAccount - what was delivered?

Read more about MyAccount - what was delivered?

MyAccount is the hub for a number of initiatives deemed by DVA executive as crucial to meeting DVA's strategic objectives.

Each MyAccount release was delivered well within tolerances for timeliness and budget.

MyAccount releases are listed below.

MyAccount objectives

Read more about MyAccount objectives

Key deliverables for the MyAccount project were to:

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  • Home
  • Legislation Library
    • Service Eligibility Assistant
  • Compensation & Support
    • Compensation & Support Policy Library
      • Keyword Index
    • Compensation & Support Reference Library
  • Rehabilitation
    • Rehabilitation Policy Library
    • Keyword Index
  • Military Compensation
    • MRCA Info
    • SRCA Info
  • SOP Information
  • Glossary

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Information provided on this website is prepared by the Department of Veterans’ Affairs (DVA) for general information only and does not provide professional advice on a particular matter. This information reflects policy made by DVA and is used in the assessment of claims. It does not reflect the views or opinions of any other government body or authority.

While we make every effort to ensure that the information on this site is accurate and up to date we accept no responsibility whether expressed or implied for the accuracy, currency and completeness of the information.

Before relying on the material you should independently check its relevance for your purposes, and obtain any appropriate professional advice.

For reasons of succinctness and presentation, the information provided on this website may be in the form of summaries and generalisations, and may omit detail that could be significant in a particular context, or to particular persons.