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Initial Claim/Informal Claim

If a person lodges a claim, which is not a proper claim, they may be considered to have made an initial claim. Where this happens, pension may be granted from the date on which the initial claim was made, provided the person subsequently lodges a proper claim:

  • within 3 months of being notified that the initial claim was not a proper claim, or
  • at any time if the person was not so notified.



To be a proper claim, the claim must be:

  • made in writing;
  • in accordance with a form approved by the Commission; and
  • accompanied by any evidence available to the claimant that the claimant considers may be relevant to the claim

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