To be eligible for a crisis payment a person must be in severe financial hardship. That is, the person's liquid assets are less than:

  • the fortnightly amount at the 'maximum payment rate' of DVA income support pension payable to the person who is not a member of a couple, or
  • twice the fortnightly amount at the 'maximum payment rate' of DVA income support pension payable to a person who is a member of a couple.