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Client Registration System/CRS

The Client Registration System (CRS) is accessed through VIEW. CRS is used to:

  • create, archive and cross-reference DVA clients, dependants, agents and payees
  • transfer clients from one state to another
  • record and change dates of birth, addresses and telephone numbers

Further information about CRS is available on the following intranet page:




The Veterans' Information Enquiry Window (VIEW) is an enquiry facility that presents information held on DVA clients. It also has an update functionality that allows changes to client details to be processed on-line. CLIK assumes that the user has not enabled the Navigator and therefore refers to information in VIEW being located in tabs and sub-folders.

Further information about VIEW is available from the intranet at:

Income Support Training - VIEW:


Income Support Training: Tabs and Folders:




System Guides - VIEW Online Help:




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