As incapacity benefits are claims made in conjunction with, or following, an initial claim for compensation, it is recommended that procedures associated with initial liability and the operation of PRACSYS be read prior to this volume.
In particular, Volumes 2, 3, 4, 5 and 7 should form preliminary reading.
Additionally, there are a number of associated volumes dealing with incapacity related topics, such as:
Volume TenDirect Payments
Volume SixDeath Claims
Volume Fourteen1971 Act Claims
Volume TwelveOverpayments & Recovery, including recovery of incapacity overpayments and legislative and procedural requirements for superannuants).
Any queries about Volume 10 should be addressed to the Operations Group, using the Operations Help Desk E-mail address