7.16.5.1 — The general principle in relation to debt recovery is that recovery action should be cost effective. When deciding whether recovery is cost effective, the following factors should be considered:
7.16.5.2 — In certain circumstances, a debt may be partially recovered and the balance of the debt written off when the sources for recovery have been exhausted.
7.16.5.3 — Debts should not be written off where recovery action is in place, regardless of the amount of the debt or the cost effectiveness of recovery action, e.g. a debtor is making repayments or limitations have been imposed on a current pension.
7.16.5.4 — Write-off action should not be considered where successful recovery of a debt would be effected under the provisions of section 205A [2] VEA, i.e. by issuing a payment notice.
Links
[1] https://clik.dva.gov.au/user/login?destination=comment/reply/24239%23comment-form
[2] https://clik.dva.gov.au/service-eligibility-assistant-updates/all-determinations-order-date-signed-oldest-most-recent/determinations-under-vea