No determination about liability or compensation for Death may be made unless the delegate has been provided with a copy of the death certificate. It must be considered mandatory for death claims.
Death certificates are essential for two reasons:
Provision of death certificates to validate a claim is analogous to the provision of a medical certificate demonstrating an injury for other classes of claim. It is the claimant's responsibility to provide that death certificate. Delegates should however provide reasonable assistance particularly where the dependant/claimant is either distressed or under some disability (i.e. is a child).
Links
[1] https://clik.dva.gov.au/user/login?destination=node/20609%23comment-form