Home > Compensation and Support Reference Library > Overpayment Management Manual > Ch 11 Overpayment Interviews > 11.2 General Tips > 11.2.4 Ending the interview

11.2.4 Ending the interview

  • summarise the main points.
  • explain what the next stage of the investigation/recovery will be.
  • ask the interviewee if they have any questions.
  • make sure the interviewee has your name and contact number.

Source URL (modified on 13/10/2014 - 10:46am): https://clik.dva.gov.au/compensation-and-support-reference-library/overpayment-management-manual/ch-11-overpayment-interviews/112-general-tips/1124-ending-interview

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