7.12.2.1 — Civil recovery action may be considered where:
7.12.2.2 — Before proceeding with formal legal action to recover a debt, the debtor's circumstances should be carefully examined to determine what action, if any, can be taken to recover the debt. The first step should be an examination of the debtor's financial circumstances by forwarding to them a Statement of Financial Circumstances (Form D2708) and a Statement of Circumstances (Form D2589).
Links
[1] https://clik.dva.gov.au/user/login?destination=comment/reply/24214%23comment-form