Generally, household services should only be provided by a professional service provider who has:
Clients may find the links to the Australian Criminal Intelligence Commission [2] website useful for finding out more about Working with Children or equivalent checks.
Where the person can demonstrate that relatives or friends are professional service providers who are able to meet all of the above criteria, claims for provision of household services may be paid at a rate equivalent to industry standards.
The DVA client should clearly understand that, for the purposes of household services, at all times he or she is responsible for:
That is, the contract is between the DVA client and the provider.
The MRCC [3] is only responsible for determining:
Reimbursement for household services, other than child care services, may be made to the person on production of receipts, or direct to a supplier on production of an invoice.
Periodically DVA may need to reimburse a client for household service payments made while the client is living overseas. With the production of receipts and confirmation of the approval of the service, DVA can reimburse the client in $AUD to an Australian bank account or to an overseas payment address.
Recent changes to Child Care Benefits administered through the Department of Human Services, require that all child care costs approved by DVA are to be paid on invoice from the service provider, that is directed to DVA indicating DVA is the party liable for the costs.
According to section 363 of the MRCA, the Commission is a body corporate under the name of the Military Rehabilitation and Compensation Commission.
Links
[1] https://clik.dva.gov.au/user/login?destination=comment/reply/21244%23comment-form
[2] https://www.acic.gov.au/services/national-police-checking-service/find-out-more-information/working-children-checks
[3] https://clik.dva.gov.au/%23