The key principle in considering any request or proposal for the provision of a rehabilitation item or service for a client, is whether or not the item being requested is reasonably required to assist the client to achieve a rehabilitation goal.
The first criteria in determining 'reasonableness' is the requirement for the request to be covered under current legislative/policy provisions.
To be eligible for the provision of home alterations, modifications, aids and or appliances and other rehabilitation services, clients must meet the following criteria:
Secondly, the client's rehabilitation and medical or allied health provider (i.e. GP, Specialists, Occupational Therapists, Physiotherapists, Podiatrists, Rehabilitation Service Providers or other allied health providers) is expected to provide objective, professional advice recommending or suggesting the item or service, based on the client's accepted medical condition and level of impairment, will help:
Where necessary, further clarification from a rehabilitation or health professional or other source (eg. item manufacturer or supplier) may be required if the items or services are considered uncommon, expensive or a specific type of item or service is being requested.
Finally, other considerations which may have to be taken into account include:
Links
[1] https://clik.dva.gov.au/user/login?destination=comment/reply/21125%23comment-form
[2] https://www.legislation.gov.au/Series/C2004A01285
[3] https://www.legislation.gov.au/Series/C1988A00156