The Delegate may, in response to a client's written request, notice from a rehabilitation provider or based on information available to them determine that a rehabilitation program should cease. Examples of when this may occur include, but is not limited to when:
Prior to determining a rehabilitation plan is to close, the Delegate must:
In circumstances where a proposed plan closure is prompted by concerns regarding a client’s participation in their rehabilitation program, the Delegate is solely responsible for consultation with the client. In all other circumstances, either the Rehabilitation Provider and/or Delegate may consult with the client regarding the proposed closure.
A plan closure report must be completed in consultation with the client and, submitted to the Delegate. Minimum standards for the closure report, inclusive of timeframes and outcome indicators must be met.
Variance may exist between elements of the closure procedures for those who undertook VVRS rehabilitation in comparison with that of DVA Rehabilitation (MRCA/DRCA).
The determination for plan closure, combined with the plan closure report constitutes a formal determination under section 37 of DRCA [3], section 53 of MRCA [4], and the VVRS Instrument [5] and as such is a reviewable decision.
Post closure contact
Contact will the client will be attempted by the Delegate after a rehabilitation plan is closed. This is to ensure any arising and unforeseen issues may be addressed through the provision of additional DVA support and to review the sustainability of any achieved rehabilitation goals.
Links
[1] https://clik.dva.gov.au/user/login?destination=comment/reply/21055%23comment-form
[2] https://clik.dva.gov.au/rehabilitation-policy-library/13-rights-and-obligations/136-maternity-leave-andor-parental-leave-rehabilitation-clients
[3] https://www.legislation.gov.au/Series/C1988A00156
[4] https://www.legislation.gov.au/Series/C2004A01285
[5] https://www.legislation.gov.au/Series/F2015L01263