After receiving the rehabilitation referral, the rehabilitation service provider is required to make contact with the client to undertake an initial rehabilitation assessment. This process may involve one or a series of appointments or consultations depending on the complexity of the case.
Information gathered from the consultations and assessments is compiled and forms the basis of the Rehabilitation Assessment Report and the Rehabilitation Plan. Refer to section 3.8.2 [2] for further information about the Rehabilitation Plan.
The Rehabilitation Assessment Report (DVA form D1334) can be accessed through the DVA forms portal. [3]
The Rehabilitation Assessment Report will:
The following mandatory timelines apply:
Negotiation with the Rehabilitation Coordinator is required where a provider believes that these timeframes need to be extended, due to the client’s needs and circumstances. If this occurs the Rehabilitation Coordinator needs to ensure information about the discussion including, brief reasons about why the deadlines have not been met is recorded in the client case in R&C ISH. A copy of relevant correspondence should be also be uploaded as an attachment to the client’s R&C ISH case.
Detailed specific assessments such as a Functional Capacity Assessment should only be undertaken at the time of the initial rehabilitation assessment following the recommendation and approval of the Rehabilitation Coordinator.
The Rehabilitation Assessment report should be uploaded electronically by the Rehabilitation Provider to R&C via ISH. The DVA Rehabilitation Coordinator will need to send the Rehabilitation Provider an email with information about how to upload to R&C ISH and the Transaction Reference Number to be used for the individual client.
The Veterans' Vocational Rehabilitation Service (VVRS) can be accessed by DVA clients who have entitlements under the Veterans' Entitlements Act 1986 [5] (VEA). This scheme provides vocational support to VEA clients to assist them to return to work.
VVRS client assessments, while focussing on the client's vocational rehabilitation needs, will also identify the full range of needs the client may have. While only vocational needs can be addressed under the VVRS, clients with accepted claims under the VEA may be able to access other services provided by DVA to address broader needs identified. Those VVRS clients with no accepted VEA claims should be encouraged to access community based services to address the non-vocational needs identified by the assessment process.
Links
[1] https://clik.dva.gov.au/user/login?destination=comment/reply/21021%23comment-form
[2] https://clik.dva.gov.au/rehabilitation-policy-library/3-rehabilitation-process/38-dva-rehabilitation-reporting-documents/382-rehabilitation-plan
[3] https://www.dva.gov.au/get-support/find-forms
[4] https://clik.dva.gov.au/user/login?destination=comment/reply/21026%23comment-form
[5] https://www.comlaw.gov.au/Series/C2004A03268