Where the client self-identifies a previous WSH/DSH loan that will have no portability, it will not normally be necessary to complete a full Previous Assistance check. The details provided should be recorded in Previous Assistance.
If portability may exist, a check of previous assistance is warranted. Full details should be recorded on receipt.
Links
[1] https://clik.dva.gov.au/user/login?destination=node/18557%23comment-form