(SURNAME FIELD HAS MAXIMUM OF 30 CHARACTERS)
The following protocols are to be observed when entering clients' surnames in the Surname field:-
(a) where applicable hyphens without spaces are to be used;
(b) where applicable apostrophes between letters are not permitted;
(c) spaces between letters are not permitted;
(d) commas or full stops are not permitted.
Examples of clients' surnames based on these protocols are:-
DATASTANDARD
Watkins-Smith — WATKINS-SMITH
L' Strange — LSTRANGE
O'Sullivan — OSULLIVAN
Le Strange — LESTRANGE
de Boar — DEBOAR
St John — STJOHN
D'Arcy — DARCY
Van den Berg — VANDENBERG
McCaulay — MCCAULAY
MacKay — MACKAY
NOTE
It is important to note that in the case of spaced surnames such as Van den Berg they are to be recorded in the DSH database as 'VANDENBERG' for the surname and 'VAN DEN BERG' for the correspondence surname (Addressee Line 1) as follows:
CLIENT DETAILS
Client Number 0000894 0
Surname VANDENBERG....................Date of Birth................. Death Indicator....
Given JOHN PAUL............................16-JUN-1953 ...
Addressee Line 1 MR J P VAN DEN BERGTelephone Nos
Line 2.....................................................
Line 3................Street Name Type .................
Street No ... ..................................... ........
Town ............................State ...... Postcode ......
Country .....................Foreign Postcode.....
The protocol for entering correspondence surnames is at Data Entry Protocol GO 2.2.
Links
[1] https://clik.dva.gov.au/user/login?destination=node/18315%23comment-form
[2] https://clik.dva.gov.au/user/login?destination=node/18116%23comment-form
[3] https://clik.dva.gov.au/user/login?destination=node/18444%23comment-form