There are three main reasons why it is important for a notice of a decision, that is subject to possible review, to contain a clear, precise and complete statement of reasons for that decision. These are:
In advising the affected person of his/her rights to a review, it is thought to be advantageous to both parties for the decision maker to invite the affected person to personally contact him/her to discuss the decision. This approach could well see the number of matters being appealed against significantly reduced.
The Act requires that this notice must be given as soon as practicable after the decision is made, but it should be given in any case within 28 days of the decision.
Links
[1] https://clik.dva.gov.au/user/login?destination=node/18284%23comment-form