Before I can issue you with a Certificate of Entitlement you will have to provide evidence of {Mr/Mrs Surname}'s service in the Forces. Please have his/her Commanding Officer complete the enclosed form and return it to this Office. In the meantime, you should not enter into any binding commitment on the assumption that {Mr/Mrs Surname} is eligible.
Links
[1] https://clik.dva.gov.au/user/login?destination=node/18062%23comment-form