Home > Compensation and Support Policy Library > Part 11 Administration of Payments > 11.3 Agents and Trustees > 11.3.2 Agents

11.3.2 Agents

This section outlines the policy on appointing and making payments to agents [2].


According to section 58D of the VEA, an agent is a person who has been nominated by a pensioner and approved by the Commission to receive pension instalments on behalf of the pensioner. The agent must:

  • pay the pension or allowance to the pensioner; or
  • manage the pension or allowance in accordance with the pensioner's wishes.

 

 

Payments to Agents

Last amended: Why appoint an agent?

The Commission [2] may appoint a person to be an agent [2] and receive payments on behalf of a pensioner if requested to do so by the pensioner.    

More ? [4]

Obligations of an agent

    

VEA ? [5]

An agent must either:

  • pay the pension or allowance to the pensioner, or
  • manage the pension or allowance in accordance with the pensioner's wishes.

Both the pensioner and the agent are legally obliged to notify DVA of changes in the pensioner's circumstances. A pensioner's obligations under sections 54, 54A, 54AA and 127 apply to their agent. Obligations do not apply to the agent where agency arrangements exist with a group payee.

Obligations of a pensioner

    

VEA ? [6]

Although a pension may be paid to an agent, the payment is taken to be a payment to the pensioner.  Any obligations imposed under the VEA on a pensioner to notify the Department of an event or change of circumstances apply to both the pensioner and the agent.    

More ? [7]

Pension payments

Where agency arrangements are established, the whole of the pensioner's payments will be paid to the agent. The payments may be made to:

  • a joint account, in the names of both the pensioner and the agent; or
  • an account held solely in the agent's name.      More ? [8]


More ? (go back) [12]

Section 54 [13] VEA

Section 54A [13] VEA

Section 54AA [13] VEA

Section 127 [13] VEA

VEA ? (go back) [14]

Agents – obligation remains with pensioner

Section 58D(3) [13] VEA

VEA ? (go back) [15]

Recipient Obligations

Chapter 12.1 [16]

More ? (go back) [17]
More ? (go back) [18]

According to Section 179 [19]of the VEA [19], the Commission is a body corporate under the name of Repatriation Commission.

 

 

According to section 58D of the VEA, an agent is a person who has been nominated by a pensioner and approved by the Commission to receive pension instalments on behalf of the pensioner. The agent must:

  • pay the pension or allowance to the pensioner; or
  • manage the pension or allowance in accordance with the pensioner's wishes.

 

 

Appointment of an Agent

Who can be appointed as an agent?

    

VEA ? [21]

Any person may be appointed as an agent [2] provided the Commission [2] receives an appropriate written application as set out below.

How to apply

A written request must be received by the Commission specifying the following terms of agreement:

  • agreement and full understanding of the arrangements by both the pensioner and proposed agent, and
  • the period for which the pension will be paid to the agent.

Commission may then approve the appointment of the agent by instrument in writing.

Proof of identity

In order to identify the proposed agent, a proof of identity check must be made on all applications.    

More ? [22]

Notification of appointment

    

VEA ? [23]

Once an agent has been appointed, the Commission's written approval should be forwarded to the pensioner, specifying the terms of the agreement.    

More ? [24]


Agents – request in writing

Section 58D(1) [13] VEA

VEA ? (go back) [25]

Proof of identity

Chapter 2.2 [26]

More ? (go back) [27]

Agents – approval in writing etc

Section 58D(2) [13] VEA

VEA ? (go back) [28]
More ? (go back) [30]

According to section 58D of the VEA, an agent is a person who has been nominated by a pensioner and approved by the Commission to receive pension instalments on behalf of the pensioner. The agent must:

  • pay the pension or allowance to the pensioner; or
  • manage the pension or allowance in accordance with the pensioner's wishes.

 

 

According to Section 179 [19]of the VEA [19], the Commission is a body corporate under the name of Repatriation Commission.

 

 

Source URL (modified on 16/10/2014 - 2:11pm): https://clik.dva.gov.au/compensation-and-support-policy-library/part-11-administration-payments/113-agents-and-trustees/1132-agents

Links
[1] https://clik.dva.gov.au/user/login?destination=node/16964%23comment-form
[2] https://clik.dva.gov.au/%23
[3] https://clik.dva.gov.au/user/login?destination=node/16980%23comment-form
[4] https://clik.dva.gov.au/book/export/html/16964#tgt-cspol_part11_ftn105
[5] https://clik.dva.gov.au/book/export/html/16964#tgt-cspol_part11_ftn106
[6] https://clik.dva.gov.au/book/export/html/16964#tgt-cspol_part11_ftn107
[7] https://clik.dva.gov.au/book/export/html/16964#tgt-cspol_part11_ftn108
[8] https://clik.dva.gov.au/book/export/html/16964#tgt-cspol_part11_ftn109
[9] https://clik.dva.gov.au/compensation-and-support-policy-library/part-11-administration-payments/113-agents-and-trustees/1132-agents/appointment-agent
[10] https://clik.dva.gov.au/compensation-and-support-policy-library/part-11-administration-payments/115-manner-payment/1152-payment-direct-credit/accounts-which-direct-credit-payments-can-be-made
[11] https://clik.dva.gov.au/compensation-and-support-policy-library/part-11-administration-payments/115-manner-payment/1154-payment-group-payment
[12] https://clik.dva.gov.au/book/export/html/16964#ref-cspol_part11_ftn105
[13] https://clik.dva.gov.au/service-eligibility-assistant-updates/all-determinations-order-date-signed-oldest-most-recent/determinations-under-vea
[14] https://clik.dva.gov.au/book/export/html/16964#ref-cspol_part11_ftn106
[15] https://clik.dva.gov.au/book/export/html/16964#ref-cspol_part11_ftn107
[16] https://clik.dva.gov.au/compensation-and-support-policy-library/part-12-compliance-and-obligations/121-recipient-obligations
[17] https://clik.dva.gov.au/book/export/html/16964#ref-cspol_part11_ftn108
[18] https://clik.dva.gov.au/book/export/html/16964#ref-cspol_part11_ftn109
[19] http://clik.dva.gov.au/legislation-library
[20] https://clik.dva.gov.au/user/login?destination=node/16973%23comment-form
[21] https://clik.dva.gov.au/book/export/html/16964#tgt-cspol_part11_ftn110
[22] https://clik.dva.gov.au/book/export/html/16964#tgt-cspol_part11_ftn111
[23] https://clik.dva.gov.au/book/export/html/16964#tgt-cspol_part11_ftn112
[24] https://clik.dva.gov.au/book/export/html/16964#tgt-cspol_part11_ftn113
[25] https://clik.dva.gov.au/book/export/html/16964#ref-cspol_part11_ftn110
[26] https://clik.dva.gov.au/compensation-and-support-policy-library/part-2-applying-pension/22-proof-identity
[27] https://clik.dva.gov.au/book/export/html/16964#ref-cspol_part11_ftn111
[28] https://clik.dva.gov.au/book/export/html/16964#ref-cspol_part11_ftn112
[29] https://clik.dva.gov.au/compensation-and-support-policy-library/part-11-administration-payments/113-agents-and-trustees/1132-agents/payments-agents
[30] https://clik.dva.gov.au/book/export/html/16964#ref-cspol_part11_ftn113