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2.3.1 Dual Entitlements
Where an applicant has dual entitlements, eg as a veteran and as a widow/widower, separate file numbers are to be allocated for each entitlement. (Please see Chapter 11 of Entitlement GO's including Appendix A for guidance on 'once only opportunities' and exceptions for WWII veteran widows/widowers.)
If the applicant is currently in receipt of a subsidised advance as the spouse or de facto partner of an eligible person with the eligible person's file number, eg as a survivor of a joint tenancy, then it is necessary to create a new file number and application for the applicant.
If the applicant is currently in receipt of a subsidised advance as an eligible person, eg widow, and already has her own file number, then it is necessary to create a new file number.