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As Mr/Mrs has discharged
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As {Mr/Mrs Surname} has discharged from the Forces I have requested further details of his/her service from the Department of Defence. This will take about two weeks. In the meantime, you should not enter into any binding commitment on the assumption that {Mr/Mrs Surname} is eligible.
You may assist the processing of your application by providing a copy of {Mr/Mrs Surname}'s Discharge Certificate/Certificate of Service or other documentary evidence of his/her service.