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7.10.3 Review of rate of instalments
7.10.3.1 — The written repayment agreement to the debtor must explain that the Department will review the rate of repayment from time to time.
7.10.3.2 — A review of the rate of repayment should be conducted where the client defaults on a payment or where a change in circumstances is detected.
7.10.3.3 — If the Department is aware that the debtor's financial circumstances will improve, for example a loan will be paid out or income will increase, the repayment agreement should be reviewed. However, it should be noted that the Department cannot unilaterally change an agreement reached with a debtor, particularly where the debtor is honouring his/her obligations under the agreement.