Change

What to Verify

What to Request

Who to Contact for Information

Pensioner leaves Australia

1. Date of departure.
2. Date of return (if applicable).
3. Will pensioner be returning to the remote area?

Statement from pensioner.

Verification in the form of travel documents/ passports or similar documents.

If pensioner is overseas contact a relative, the travel agent (if known), or the Department of Immigration.

Pensioner is absent from the remote area for longer than 8 weeks

1. Date of departure.
2. Date of return.

Statement from pensioner.

Verification in the form of statements from neighbours, landlords, agents (if on holiday), family members.

If the pensioner is still absent then contact neighbours or family members, which may lead to the names of travel agents, employers, landlords who can verify the dates.

Pensioner ceases to reside in a remote area

1. Date of departure.

Statement from pensioner.

Verification from a third party.

If sold remote property, then verification can be gained from the selling agent.

If rented property, then contact agent for verification.

Child in respect of whom RAA is paid leaves Australia

1. Date of departure.
2. Date of return (if applicable).
3. Will child be returning to the remote area?

Statement from child and/or pensioner.

Verification in the form of travel documents/ passports or similar documents.

If pensioner is overseas contact a relative, the travel agent (if known), or the Department of Immigration.

Dependent child ceases to be dependent

1. Date child ceased to be dependent.
2. Reason.

Statements from the pensioner and verification from a third party.

If custody has changed then a statement from the new custodian or a copy of the court order is warranted.

If child has left full time education then the school can verify the date the child ceased studies.

The new custodian can provide the date the child ceased being dependent on the pensioner.

Family Law Courts can provide formal custody agreements.

Person's partner is granted RAA from Centrelink or DVA

1. Date of grant.
2. Amount of RAA.
3. Verify address of partner.

Statement from pensioner and/or their partner.

Verification from granting department.

Pensioner and/or their partner.

Verification from Centrelink or DVA.