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2.8.4 Dual Payments (Centrelink and DVA)

2.8.4.1A clearance process is used to try and avoid clients receiving dual payments from DVA and Centrelink. In relation to VCES, DVA sends routine clearances to Centrelink upon the grant or variation of education allowance to students 16 years and over, and a routine bulk clearance every 6 months. Centrelink however, do not send requests to DVA for all grants of Youth Allowance thus, overpayments can occur.

2.8.4.2Chapter 8 of this manual provides greater detail on the policy and procedural guidelines for the recovery of overpayments made between DVA and Centrelink.