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2.6.5 Loss of basic eligibility

2.6.5.1Overpayments arising from a loss of basic eligibility are fully recoverable, even if the overpayment was caused by or compounded by departmental error or failure to action. However, the overpayment may be waived in accordance with the waiver provisions contained at this manual's Section 7.18 Waiver.

2.6.5.2For example, a partner service pensioner advises that they are no longer married to a veteran. No action to cancel partner service pension is taken. The resulting overpayment is fully recoverable. However, as the delegate failed to action the pensioner initiated review (PIR) within 6 weeks of the end of the relevant notification period, the component of the overpayment caused by the administrative delay could be waived.