9.8 Acute Support Package

Under changes commencing on 1 July 2026, the Veterans’ Entitlements Act 1986 (VEA) and the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA) are being closed to new claims for compensation and rehabilitation. From this date, all new requests for family support services including crisis assistance, Acute Support Packages, family counselling and child‑related supports (including access to DVA’s education schemes), must be determined under the Military Rehabilitation and Compensation Act 2004 (MRCA). 

From 1 July 2026, eligibility for the Acute Support Package will be consolidated under the MRCA. With effect from this date, any new requests for assistance will be considered under the MRCA and any outstanding claims will transition to the MRCA upon commencement.

Existing family support arrangements granted under the VEA or the DRCA before 1 July 2026 will continue without interruption. Acute Support Packages granted under the DRCA or VEA prior to 1 July will continue until that period of support ends or is otherwise revoked.

Policy guidance regarding the delivery of Acute Support Packages is available in HPE Content Manager at record number 24988292E.

The Guidelines should be read in conjunction with other DVA policies and guidance covering administrative decision making.