Payability is distinct from eligibility

Although a person may be eligible for Veteran Payment, that payment may not be payable to them because:

• the payment has not commenced to be payable,

• the person is in gaol,

• the person is receiving another payment (see: Restrictions on dual payments),

• the rate of payment is nil,

• the payment is cancelled or suspended, or

• the person has not provided their or their partner’s tax file number. This does not apply where an exemption or the requirement to provide the tax file number is waived by the Secretary.

Veteran Payment is not payable if the rate of payment would be nil.