3.12.5.2 Keeping the Client informed

Keeping the client informed is essential to their participation in the rehabilitation process. Section 3.7.2 Keeping the client informed outlines what is required, however the following differences should be noted:

• The rehabilitation provider is required to contact the client within 3 business days of the referral
• The rehabilitation provider is required to submit either a completed assessment report or interim immediate needs report within 6 business days of the referral.