3.12.3.3 Managing clients at risk who are not actively participating in rehabilitation

In situations where the client is not participating in a rehabilitation program, whether they are non-compliant, non-contactable or have no capacity to participate, it is important to ensure they have knowledge of alternative professional assistance.  Where a client is not responding to rehabilitation delegates or service providers, this information can be posted and/or emailed.

Assistance is available from:

  • their GP; and/or
  • their treating specialist(s); and/or
  • the Open Arms Veterans & Families Counselling Service www.openarms.gov.au; and/or
  • ex-service organisations and veteran community groups such as Mates4Mates or Soldier On. Section 6.8 of this library contains a number of useful links to ex-service organisations.

Source URL: https://clik.dva.gov.au/rehabilitation-policy-library/3-rehabilitation-process/312-veterans-payment/3123-requirement-participate-rehabilitation/31233-managing-clients-risk-who-are-not-actively-participating-rehabilitation

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