15.5 Case Example for Goal Attainment Scaling

Debra is a 28 year old former Reservist Army Corporal (Combat Medical Assistant). Her main role in the reserve force was medical records manager. She works full time as a paramedic and is highly skilled in administration.

Debra does not have a partner and has one child who is 7 years old. As a paramedic officer, Debra’s civilian role is physically and mentally demanding as she is required to undertake a range of activities varying from patient care and transport to emergency response and assistance.

Debra was medically discharged in December 2009 after which DVA accepted liability for an injury to her right knee. Debra has been transferred to an administrative role in her civilian workplace as her knee injury resolves. She is not able to work as a paramedic until pain, swelling and mobility issues are addressed.

Following the acceptance of liability by DVA, a needs assessment was undertaken which resulted in Debra being referred to a local rehabilitation provider and Occupational Therapist (OT).

The provider assessed Debra and identified areas where the client was having difficulties with her health and wellbeing. The assessment outlined her main symptoms as:

• chronic pain and swelling, as a result of severe ligament and patella damage to her right knee;
• severe mobility issues and minimal weight bearing capacity;
• difficulties with accessing medical treatment to address knee injury and no clear treatment plan;
• difficulties with managing pain caused by knee injury;
• diagnosed depression – Debra is having difficulties in coping with her discharge from the reserve force, inability to fulfil her paramedic role and managing her household responsibilities and caring for her child.

The following Rehabilitation Plan was developed to address her needs:

• a medical management Rehabilitation Plan to help her to manage her physical and mental health and treatment needs and coordinate her medical appointments;
• a psychosocial Rehabilitation Plan including attendance at a pain management program;
• provision of a walking aid and simple home modifications (ramps) through the Rehabilitation Appliances Program;
• household services to assist with management of house cleaning and washing prior to surgery, and additional tasks for a period while recovering from surgery; and
• attendant care services to assist with personal care needs post surgery.

Debra and the provider developed the following goals under a medical management and psychosocial Rehabilitation Plan.

At the Progress Report stage, Debra and her provider reviewed the original assessment and identified that Debra is recovering well from knee surgery with less pain and greater mobility. Debra still requires household services, but this will be reviewed as her recovery continues. Her depression treatment and support is also progressing well and Debra is pleased to be able to return to her role as a paramedic officer. Debra also received workplace modifications, as recommended by the OT.