15.4 Outcome Reporting

Goal Attainment Scaling (GAS) outcome reporting provides DVA with a link between the whole-of-person model of rehabilitation and the measurement of whole of-person outcomes. Reporting data obtained by the GAS process assists DVA to understand the level of success or otherwise for clients receiving rehabilitation services.

The increased detail that GAS generates for reporting purposes is crucial in assisting DVA to better understand clients’ needs and ensure the services delivered best support those in need. With GAS, DVA will be able to clearly define and report on the broad range of client services and support and better address complex and whole‑of‑person needs. Reporting options include:

• medical management, vocational and psychosocial outcomes achieved through a whole‑of‑person program;
• average GAS outcomes;
• individual GAS outcomes;
• achievements in positive outcomes for clients or where additional/further support is required;
• the number of plans involving more than one type of rehabilitation intervention, i.e. vocational, psychosocial or medical management; and
• information on provider performance results.