Actions arising from Report A

Report A:  “Clients fully or partially matched who have appropriate residential situation code” will be produced fortnightly.

Cases that appear on reports that still have an RA indicator of “Y” showing on the report will need to be investigated and have rent assistance manually cancelled.

With no new grants of rent assistance to aged care residents, there should be few such cases on the report.

Once the initial series of mismatches are finalised, examination of cases requiring manual cancellation of rent assistance should be via the new admissions report only.