Dirpay Manual
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Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-eleven-direct-payments/dirpay-manual
Your Guide to Dirpay
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1 Background Information
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2 How To Answer The Most Common Claimant Requests
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2.1 How do I change a claimants address?
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2.2 How do I change a claimants mode of pay details?
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2.3 How do I find out why a claimants payment has changed?
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2.4 When can I issue detailed calculations of under/overpayments and back adjustments to the claimant?
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2.5 What action should I take if I am advised of the death of a claimant on the payroll?
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2.6 How do I commence a deduction or change the amount of an existing deduction?
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2.7 What does the Tax Free Threshold question on the Employment Declaration form mean?
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2.8 How can I obtain a replacement group certificate for a claimant?
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2.9 What is included in the Other Allowance amount on the group certificate?
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2.10 What should I do if a claimant requests to pay additional tax?
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2.11 What should I do if a claimant phones to say they have not received their pay?
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2.12 What do I do if a claimant requests a statement of earnings?
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3. Claimant Commencements / Variations / Terminations
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3.1 General Information
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3.2 Commencements
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3.3 Once-Off Payments
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3.4 Variations
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3.4.1 Change Address
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3.4.2 Change Mode of Pay Details
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3.4.3 Commence or Change Deductions
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3.4.4 Change New Basic (i.e. fortnightly payment)
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3.4.5 Back Adjustment Payments/calculations
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3.4.6 Payment of Advances
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3.4.7 Change Tax Details (tax free threshold, additional tax, rebates)
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3.4.8 Payslip Message
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3.5 Terminations
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3.5.1 Cease transaction
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3.5.2 Term Transaction
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3.5.3 Amending the term date
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3.5.4 Re commencements
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4 Deceased Estates
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4.1 Children of Deceased Employees
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5 Manual Transactions Sent to Dof
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5.1 'P' Form
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5.2 'R' Form
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5.2.1 Repayments
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5.2.2 Recall
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5.2.3 Redrawal
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6 Overpayment Recovery Procedures
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7 Overseas Recipients
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7.1 Overseas Residents on 'C' Scheme
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7.1.1 Resident of Australia
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7.1.2 Non-Resident of Australia
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7.2 Overseas Payroll - 'X' Scheme
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7.3 Locally Engaged Staff
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8 Tax Regulations
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8.1 Employment Declaration Forms
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8.2 Tax File Number and Privacy Legislation
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8.3 Group Certificates
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8.4 Tax on Back Adjustments
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8.5 Refund of Tax
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9 Transaction Codes
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10 Microfiche
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10.1 How to Read a Pay Microfiche
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10.2 How to Read a Form 25 Microfiche
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11 Cut-Offs (and related reports) to be Aware of
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11.1 Dof Pay Cut-offs
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11.2 Information from Dof
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11.2.1 Pay Details Tape
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11.2.2 Reports
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12 Standard Letters/forms Used
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