Modes of recovery

Refunding of overpayments can be done in various ways:    

• A single money order/cheque/Electronic Funds Transfer (EFT) payment to cover the whole overpayment amount,
• Multiple money order/cheque/EFT payments to cover the whole overpayment amount,
• Reduction of regular incapacity payments, and/or
• Reduction to a PI payment.

Where recovery of overpayment is by:

• EFT: account details to be used are
  
  Account Name - DVA Admin Head Account.
  
  BSB - 092-009.
  
  Account Number - 112076.
  
  Claimants should be advised that their File Number must be quoted in the Details field.
  
  As detailed at 1.6.2 Agency Banking must receipt monies received by the Department within 5 days.  To that end steps detailed at 2.2 Recovery Action Checklist should be taken in a timely manner.    
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• Cheques: to be made payable to
  
  Receiver of Public Monies – DVA.