5.2.3 Redrawal

Where a financial institution or deduction authority has returned a payment, the pink copy of an R form is forwarded to Comcare with details of the payment.  DoF will process the R form to reduce the gross cumulative totals by the net amount and return the amount to the salaries vote.  The payee is contacted to verify details (may be closed or incorrect bank account).  The amount must be redrawn (i.e.: paid back to the payee) by pay 26 otherwise group certificate totals will be incorrect.