Using the lump sum offsetting option

The term 'lump sum offsetting' is used to indicate that a debtor has agreed for money to be withheld from a subsequent payment from Comcare, thus offsetting the overpayment.

This is Comcare's preferred repayment method as they are assured of money being repaid, and in an administratively straightforward and efficient way.

Depending on the size of the overpayment, this may be done in one lump sum, or in an identified even periodic amount over a number of subsequent payments.

The agreed option of repayment will need to be identified on the PRACSYS recovery account record, as this indicates how the automatic process of offsetting will be managed by the system.  Once the lump sum deduction has occurred, the account will automatically be closed.