Page One

Essentially, page one of the screen is divided into three distinct areas:

Overpayment details are automatically set up by PRACSYS.

Negotiation with the employee will then provide details for completion of the bottom of the screen relating to a 'scheme of arrangement'.

FIELD

DESCRIPTION

Account no

A unique number allocated by PRACSYS to individual recovery accounts.

Payee no

The specific employee number and name of the employee selected.

Amount recovered

The total amount of what has been recovered against the account to date.

Recovery amount

The total amount of the overpayment.

Recovery status

The current status of the account.  It may show:

  • 'I' (inactive) before recovery is commenced,

  • 'P' (pending) once negotiations have commenced with the debtor but recovery has not begun,

  • 'A' (active) once recovery has commenced, or

  • 'C' (closed) once all monies have been received.

Occasionally, an account will need to be reversed where it has been set up in error.  For such cases, this field will display 'X' and will automatically be set by PRACSYS for incapacity overpayments.

Recovery reason

The reason why the overpayment occurred.  There is a specific code to select (using the F4 prompt facility) and a corresponding description.

Appropriate selections will include:

  • 'DED' (death);

  • 'DET' (wrong determination);

  • 'DIR' (direct payment error);

  • 'DUP' (duplicate payment);

  • 'NOT' (late cessation or reduction); or

  • 'PAY' (wrong payee).

Comments

This field should be mandatory.  Succinct comments about the current status of the account should be included here.

Recovery Type

Money In/DOF/offset

This field indicates whether the scheme of arrangement has been agreed as:

  • Money in (a cheque provided by the employee); or

  • DOF (where the employee has elected to have the overpayment offset against future payment/s).

The 'offset' option does not apply here.

Offset Recovery Details

Lump sum/periodic

This field does not apply in this instance.

Periodic amount

This field does not apply in this instance.

DOF Recovery Details

Recall/lump sum/periodic

Where the employee has elected to have the overpayment offset against a future payment or payments, either 'L' (lump sum) or 'P' (periodic) applies.

'Recall' relates only to recalling a payment from DoF and can only be used by the DoF Liaison officer in the Human Resources Group.

Recall Details

Recovered amount & R form no

Where payment details have been sent to DoF for an employee, but payment has not yet been made, monies may be recalled where an overpayment has occurred.

The DoF Liaison officer in the Human Resources Group must complete a form (“R form”) to recall such payments.  Both the amount to be recovered and the number of the R form should be included here.

Periodic amount

The specific amount per payment to be offset.  This only relates where the employee has elected to offset payments periodically.

Where the amount is not evenly spread over all payments, PRACSYS will recoup the specified periodic amount evenly until the final payment is made.

Any lesser amount constituting the balance of the overpayment will then automatically be recouped.

Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-four-incapacity-overpayments/aora-screen/page-one