Procedure - Claims Managers
Claims managers will be integrally involved with the process of recommending whether a debtor qualifies for write off of an overpayment.
However, while the claims manager will complete the majority of work, the state manager must approve any submission and enter the write off record against a recovery account on PRACSYS.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-7-write-and-waiver/procedure-claims-managers
Initial Advice To The Debtor
Claims managers will be integrally involved with the process of recommending whether a debtor qualifies for write off of an overpayment.
However, while the claims manager will complete the majority of work, the state manager must approve any submission and enter the write off record against a recovery account on PRACSYS.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-7-write-and-waiver/procedure-claims-managers/initial-advice-debtor
The Submission For Write Off
Claims managers will be integrally involved with the process of recommending whether a debtor qualifies for write off of an overpayment.
However, while the claims manager will complete the majority of work, the state manager must approve any submission and enter the write off record against a recovery account on PRACSYS.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-7-write-and-waiver/procedure-claims-managers/submission-write
Submission Rejection
Claims managers will be integrally involved with the process of recommending whether a debtor qualifies for write off of an overpayment.
However, while the claims manager will complete the majority of work, the state manager must approve any submission and enter the write off record against a recovery account on PRACSYS.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-7-write-and-waiver/procedure-claims-managers/submission-rejection
Submission Agreement
Claims managers will be integrally involved with the process of recommending whether a debtor qualifies for write off of an overpayment.
However, while the claims manager will complete the majority of work, the state manager must approve any submission and enter the write off record against a recovery account on PRACSYS.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-7-write-and-waiver/procedure-claims-managers/submission-agreement
Entering Details On PRACSYS
Claims managers will be integrally involved with the process of recommending whether a debtor qualifies for write off of an overpayment.
However, while the claims manager will complete the majority of work, the state manager must approve any submission and enter the write off record against a recovery account on PRACSYS.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-7-write-and-waiver/procedure-claims-managers/entering-details-pracsys
How To Enter Claim Comments
Claims managers will be integrally involved with the process of recommending whether a debtor qualifies for write off of an overpayment.
However, while the claims manager will complete the majority of work, the state manager must approve any submission and enter the write off record against a recovery account on PRACSYS.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-7-write-and-waiver/procedure-claims-managers/how-enter-claim-comments
Comment Category and Code
Claims managers will be integrally involved with the process of recommending whether a debtor qualifies for write off of an overpayment.
However, while the claims manager will complete the majority of work, the state manager must approve any submission and enter the write off record against a recovery account on PRACSYS.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-7-write-and-waiver/procedure-claims-managers/how-enter-claim-comments/comment-category-and-code
A Diary Reminder
Claims managers will be integrally involved with the process of recommending whether a debtor qualifies for write off of an overpayment.
However, while the claims manager will complete the majority of work, the state manager must approve any submission and enter the write off record against a recovery account on PRACSYS.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-7-write-and-waiver/procedure-claims-managers/diary-reminder
Using 'Amend Claim File Location'
Claims managers will be integrally involved with the process of recommending whether a debtor qualifies for write off of an overpayment.
However, while the claims manager will complete the majority of work, the state manager must approve any submission and enter the write off record against a recovery account on PRACSYS.
Source URL: https://clik.dva.gov.au/military-compensation-reference-library/historical-information/comcare-operations-manual/volume-twelve-overpayments-recovery/part-7-write-and-waiver/procedure-claims-managers/diary-reminder/using-amend-claim-file-location