Amend Overpayment Recovery Account ('Aora')

The 'AORA.RC' function is generally used to amend all existing recovery records (exceptions will be use of a discreet function to write off and waive accounts).

There are two distinct stages involved with this function:

• pre-recovery; and

• account activation.

Pre-recovery

In the first instance, all accounts, other than those for employers, will be set to 'I' (inactive).  This status should then be altered to 'P' (pending) once negotiations are commenced with a debtor for repayment of overpaid monies.

This indicates that, while the process for recovery has commenced, no actual recovery of monies has begun.

Account activation

After negotiation with the payee on the preferred option for recovering money, the account status must be altered from 'P' (pending) to 'A' (active) and details on how recovery is to be effected recorded at the base of the screen (called a 'scheme of arrangement').