The Aims Of This Volume

This volume provides comprehensive information about correct administration of the overpayments and recovery process.

In particular, the following are covered:

• defining an overpayment;

• Comcare's obligations relating to recovery of overpayments;

• Comcare policy and procedures related to recovering incapacity and non-incapacity payments, including how to activate accounts on PRACSYS; and

• procedures for recovering overpayments from superannuation and common law settlements.